[Urgent] eSignal keep providing wrong data for HK Futures, any better service provider?

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ben.lai

eSignal keep providing wrong data of AO price and CLOSE for Hong Kong Hang Seng Index Futures since 7th, Aug, any better data service provider suggest?
 
ben.lai said:
eSignal keep providing wrong data of AO price and CLOSE for Hong Kong Hang Seng Index Futures since 7th, Aug, any better data service provider suggest?
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Why do u spam all the new threads with the exact same thing. Stop it.
 
Sorry, too urgent and don't know which forum is the more suitable one
Hope more people can see can suggest some better data service provider
 
I have
learner2007 said:
Why don't you contact eSignal? If it's wrong they'll fix it.
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I have contacted and Keep providing info to them for fix it for last whole week ,but still not yet fixed til today
As u know the market is so fluctuated lately, So quite urgent to find another better data service provider as for secure the data accurate for tradaing

eSignal is used to be a very good data service provider but this time quite disappointed

Any data service provider for Hong Kong Hang Seng Index Futures can suggest?
 
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ben.lai said:
I have


I have contacted and Keep providing info to them for fix it for last whole week ,but still not yet fixed til today
As u know the market is so fluctuated lately, So quite urgent to find another better data service provider as for secure the data accurate for tradaing

eSignal is used to be a good data service provider but this time quite disappointed

Any data service provider for Hong Kong Hang Seng Index Futures can suggest?
More...
I used them for over 10 years. If you can clearly show that the data is wrong, they will fix it. Get them on the phone or live chat so they can compare the data then and there. Mail is less effective.
 
learner2007 said:
I used them for over 10 years. If you can clearly show that the data is wrong, they will fix it. Get them on the phone or live chat so they can compare the data then and there. Mail is less effective.
More...

Thanks a lot
I will try the live chat again though I have tried and they ask me to use the button "Report the questionable pirce"
and then followed the case by email.
 
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i960 said:
What prices are off btw? Just the daily close?
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Day Session 9:14-16:29, Night Session 17:15-23:45
09:14 data missed, 16:29 extreme high, or extreme low wrong data [Not trade nite session so duno]
Day open missed,
Day High or Day Low MUST wrong
Day Session Close MUST wrong,
"ALL WRONG NOW for the daily bar"
 
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