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Sorry, just had an episode. Can't you fuxxing read your manufacturer's website? What is it with you kids that you rather waste tons of time and seek wrong advice rather than just going to the fuxxing source to get your information you are seeking. Finding how much memory your machine's board supports and what type is something even retards can accomplish.
PS : more ram does not make your machine faster other than the speed increase from previously starving your OS from needed minimum memory. So 64gb is not "fast". Geez.
Thanks for the advice. I did read the owner's manual from their website.
As a matter of fact, the day I bought the computer, I found the link with all my computer specs on it , copied it to a word document with all the specs I might possibly need from my iphone, router and printer. That way I have all the specs in one convenient place.
The problem I had was that the HP site did not give me enough information to find the right RAM. And when I called the HP Customer Service they said that there was no end user information available and recommended I take it to an authorized retailer.
Then I went to Crucial and My Computer and neither one of them had anything listed for my 1 month old computer.
Best Buy was no help. The guy in the computer department knew less than me and the guy in the Geek Squad told me I had to order the RAM online from Best Buy. But BB did not carry the proper RAM.
That raised a red flag for me.
So, I came here asking a few questions, found a HP chat room and some dude with 10,000 posts gave me the right info after I confirmed it by removing the back of the laptop.
I had to get a new screw driver that was tiny enough to work. I had to get a new screw driver that was tiny enough to work. I probably have 25 screwdrivers. But I never manage to find the one I need when it is needed. Even if I have 2, 3 of the same size. But those screws were tiny and I did not want to chew them up or damage the cover.
I got the instructions for replacing it from a youtube video posted by a guy from India.
It took 10 minutes to remove 12 tiny screws and 20 minutes to remove the cover. I was afraid of breaking it.
I added 8 more RAM for a total of 12 and it runs noticeably faster.
Unfortunately, my CD drawer does not open even after I removed the back and replaced it twice, trying to fix the problem. It's not a big deal right now though.....I rarely use them anymore. I bet I have not used it in the last 6 months.
But....I have gotten pretty damn good at removing and replacing the back of the laptop now.
And I am not a kid. I am old enough to have adult kids and I am probably as old as you.
Thanks for your concern.