----Mr *****
Exceeding your expectations across all aspects of what your broker can do for you at a reasonable cost is our principal commitment at Interactive Brokers.
To that end, we are proud to introduce the "Total Trading Experience" initiative, a program that will drive improvements to our trading platforms, customer service, and policies directly from your feedback.
In the next few days, you will receive an invitation to tell us how we are doing, and how we can serve you better. Your voice will be heard and acted upon at all levels of the company - from software developers and customer service reps, up through the executive team.
I would like to ask you to take this opportunity to provide both kudos and criticism, as we push to improve both as your broker of choice, and as the broker that you confidently recommend to friends and colleagues.
Please keep an eye out for your invitation, and thank you in advance for your input.
Sincerely,
Thomas Peterffy
Chairman & CEO
Interactive Brokers Group---
what it's all about?
Mr Petterfly-can you give me a horse as a gift for my efforts and time i already spend to improve your TWS?