TWS screwey since yesterday afternoon (6/12)

shyhh · Jun 17, 2003

I couldn't log in for the whole of yesterday. Tws kept telling me my password is incorrect. But everything is ok today.

Anyone know what cause the problem? My password is correct as i am able to log into my account management.

bungrider · Jun 17, 2003

i was having alot of issues with TWS this AM myself...kept logging out...i'll try the ping test.

misctrader · Jun 17, 2003

Having the same problem just now. All of sudden the TWS goes dead. It said Connection failed even though my cable connection is doing fine.

I tried to killed it. And when I log back in, to my surprise it said I was SHORT something?! WTF?! I had to cover for $200 loss. Doh! I never even transmitted the order. I was just clicking and waiting for the right price. Apparently it went through when it crashed.

Lesson if it starts to behave funny, clear everything on the order page even though you havent' sent the order! You never know what positions you'll be stuck with.

Atlantic · Jun 17, 2003

problems here too - inet connection and charting were fine all the time - tws screwed up.

fan27 · Jun 17, 2003

After updating my TWS this morning, I was suddenly logged off after about 30 minutes (My internet connection was working fine). I was unable to log back in so I started the Browser Based TWS and it is running OK.

Catoosa · Jun 17, 2003

Many TWS disconnects today while at the same time my RealTick connection is having no problems.

Pete - IB · Jun 17, 2003

If anyone experiencing this problem is willing to send me their username and/or account # and the date/time that their connection was dropped, I will be happy to try to trouble-shoot the problem for them.

Cdntrader · Jun 17, 2003

Quote from Pete - IB:

If anyone experiencing this problem is willing to send me their username and/or account # and the date/time that their connection was dropped, I will be happy to try to trouble-shoot the problem for them.

yup here to. And few other people got disconnected as well. Only lasted a minute or so.

McCloud · Jun 17, 2003

my TWS got disconnected at about 9:56 this morning while I had an open position and I could not get connected until 10:02

My internet connection was fine, during that period I also tried to open TWS on my back up dial up internet using a different computer and was unable to do so fwiw..

McCloud · Jun 17, 2003

Quote from McCloud:

my TWS got disconnected at about 9:56 this morning while I had an open position and I could not get connected until 10:02

Forgot to mention during that 5 or 6 minutes ES went 2.75 points against my position! :mad:

That said I still think IB is one of the best brokers out there!!