TWS customer service problems!!!!!

[kgoodfl]

Called customer service for help with the problems, was put on hold and transferred without anyone telling me then when I got order problems, the guy put me on hold without telling me to answer his cell phone which I heard ringing in the background! Still no help!

 

[kgoodfl]

Called again put on hold again. Now I have wasted 18 minutes on the phone with no help at all.

 

[shortie]

***IB tip***

start submitting 10,000:1 (submitted:executed) ratio orders via API - IB will be calling YOU!




JK.

on a more serious note: try Chat - works for me