TS 2000i intallation problem

try deleting "rasmon.bin" from windows/system or system32, i can't remember which one - just search for that file.

that might or might not work, but i think it will. then reinstall and see if your key works.
 
walace and ssblack ,
thank you I'll try both of them as soon as i have the time and let you know how i made out . thank you guys !
 
i tried both , still no luck . I'll keep asking around . maybe if i call ts support even though they dont support it anymore i can hit the right person who maybe can help . I'm not giving up yet , its got to be a fairly easy fix i would think , just finding what that fix is , is the hard part.. thanks guys for your input !
 
Quote from ssblack:

try deleting "rasmon.bin" from windows/system or system32, i can't remember which one - just search for that file.

that might or might not work, but i think it will. then reinstall and see if your key works.

rasmon.bin and ddefact.bin are both installed in root of C:\ on my machine
 
I agree with Holmes; if you install with another key TS will warn you that the previous installation was with a different key.
You should always use the same CD because TS keeps record of the key and will cause you problems.
The only solution would be to format your HD again so that all traces are gone.
And as Holmes said also, make backups before installing new software to be able to go back in case of problems.


Quote from Holmes:

this sounds like an error that you get after you have had TS2000 installed with a different key. Some records are being kept in the registry and need deleting. Remember that I once saw some remarks to that on the web somewhere but cannot help you further than this.

sorry - this is not meant to offend you - but this is another excellent example of why you should have a good backup / restore regime in place whereby you can go back to a "clean" install.

I NEVER uninstall anything - if a piece of software turns out that it needs to be removed I go back to the backup immediately before that install and then apply all the changes that I made since. To this effect I keep a log file for every change that I make. (Too much stuff is left behind in the registry when uninstalling stuff, there is no incentive for the software vendor to make sure his uninstall works properly. Prime example would be something like Avant Browser)

Holmes
 
i ordered a new hd and plan to do a fresh install . using my xp pro o/s . it needed to be done anyway its been a few yrs now . I plan on keeping the old drive in too as a back up drive. When you say save a spot to turn back the pc if theres problems withan install do you mean using the backup option in xp or briefly how is that done ? thank you phil
 
I make disc images at least once a week ( Acronis) and before any installation of new software. The old image is placed back in a few minutes if necessary.


Quote from phil1424:

i ordered a new hd and plan to do a fresh install . using my xp pro o/s . it needed to be done anyway its been a few yrs now . I plan on keeping the old drive in too as a back up drive. When you say save a spot to turn back the pc if theres problems withan install do you mean using the backup option in xp or briefly how is that done ? thank you phil
 
I installed a NEW 160 g hard drive and formated free space was about 130 , so i figured that was the limit for ntfs possibly. anyway , after installing xp pro , i tried installing ts2000i again and got the same f...n error message ! i know its a good password , im the original owner of the cd and just installed it on my laptop and it worked fine . what in the hell is holding this thing up now ???
 
this program will clean up your registry - fast and it is free a cnet (I think) - Use it after uninstall or downloading from the internet - be surprised how many files it will dump that are slowing your computer down.
 
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