Peter,
first of all, good you join the discussion, constructive criticism improves the product, right
To be fair, I don't think that guys tend to stay with the product that they are used to, especially guys who are making a living in this industry. When there is a better product, even the most loyal customers are gone within a blick of an eye.
Jigsaw has some amazing features and nice ways to display data and I find that TT is really missing out when it comes to this.
I feel like they lean more towards professionals and since most manual point and click prop shops are out of the business, automation and democratising algo trading is where I feel they put the most effort in.
So the TT GUI is the same old story without major inovations for many many years and that's were Jigsaw comes in.
That's fine BUT:
- I won't use anything that has a third party datafeed
- I won't use anything that is managed and maintaned by brokers, e.g. a whitelabel that's running on an FCM server, where I don't know if hardware is up to date or if it's a ten year old blade and the technician is actually a remote maintainance guy from India.
- I don't want to use any software where I don't have insights into infrastructure and I cannot find out where my orders go
And after all I think it's nice to know that co-lo services are available although I don't need it, just because I know that there is a guy who knows how to deal with networks and hardware. Also, flexible cost structure is a plus...especially the cap.
I wrote a lot of stuff that's probably offensive to many, but I hope you can take away some things. And BTW that's only me and I'm not trying to generalise.
One last thing though. Over the years there were a truckton of software packages that tried to score with GUI, unique ways to display data or "give an edge". Those who put emphasis on interface went down, those who worked on speed, connectivity, stability and network are still there.
Would I want to pay for a software that enables me to trade from a chart or rather for LME connectivity or stable access to Brokertec? Interface IS important and TT is lagging when it comes to that, but it's such a small part of the package and other stuff is just so much more important.
So again, I hope you don't get mad when you read this. I also wish there was more competition amongst proper frontend providers, but most either have ridiculous infrastructure (impossible to use) or are too expensive or not available. So what should I do? Switching for the sake of switching?
