Tradestation's customer service is really BAD!!!

asalada · Mar 28, 2008

I've tried mailing them from within their website, they just dont reply, do they even have any live help? Do we have to open a live account to get into their forum? How could such a big company has such a customer service?

thecalip · Mar 28, 2008

They do a lot to get new customers, but never have any plan to keep them. There execution is bad, so if you are thinking to use them, think again. Their chart is wonder, but for it's cost, you can easily find better, faster alternative.

Surdo · Mar 28, 2008

Quote from thecalip:

They do a lot to get new customers, but never have any plan to keep them. There execution is bad, so if you are thinking to use them, think again. Their chart is wonder, but for it's cost, you can easily find better, faster alternative.

Actually the platform is FREE if you trade 10 RT's!
I guess that eliminates you!

jeb9999 · Mar 28, 2008

Quote from Surdo:

Actually the platform is FREE if you trade 10 RT's!
I guess that eliminates you!

The platform is free with 10 RTs, but you still have to pay for the data feeds.

Reaver · Mar 29, 2008

Quote from asalada:

I've tried mailing them from within their website, they just dont reply, do they even have any live help? Do we have to open a live account to get into their forum? How could such a big company has such a customer service?

I made a complaint once about them ignoring emails and they threw a brick through my mother's window.

Surdo · Mar 29, 2008

Quote from jeb9999:

The platform is free with 10 RTs, but you still have to pay for the data feeds.

$150 is a lot of dough per month, it eats into my PlayStation allowance.

jeb9999 · Mar 29, 2008

Quote from Surdo:

$150 is a lot of dough per month, it eats into my PlayStation allowance.

Speaking of dough, $150 a month will buy plenty of pizzas.

Surdo · Mar 29, 2008

Quote from jeb9999:

Speaking of dough, $150 a month will buy plenty of pizzas.

Thin crust Pizza is good.... I use my dough for more exotic types of "pie". TS should buy me a few pies, I think I will ask next week.

syswizard · Mar 29, 2008

Quote from Surdo:

Thin crust Pizza is good.... I use my dough for more exotic types of "pie". TS should buy me a few pies, I think I will ask next week.

But....since their customer service is so poor, you won't get a response !

Tums · Mar 29, 2008

miÃ©rcoles 23 de mayo de 2007
Why Won't TradeStation Be Specific?

Dear xxxxxx,

We have terminated your access to this site due to violations of our Rules of User Conduct.

Sincerely,

TradeStation Forum Administrator

--------------------------------------------

No warning. No specifics.

Publicado por TheRumpledOne en 12:50 0 comentarios
TradeStation banned 2 of my friends today

TradeStation banned one friend because she sent them PMs telling TS just how unfair they are.

The other friend was banned, (this is funny), because a TradeStation employee called another trader and asked them to post the TRO PctTrue indicator that I wrote, and my friend posted a screenshot of the TRO PctTrue indicator and said that TS could google "TRO Percent True" to get the code.

http://therumpledone.blogspot.com/2007_05_01_archive.html