Originally posted by TraderC
MYD:
I am not talking about the SEC fees. I am talking about the way TradeStation presents their transaction information online. There is absolutely no way you can figure out on a daily basis exactly how much they are charging you on each transaction, because they don't give you the exact amount of each transaction. Now throw in the commissions, the different ECN fees, and the SEC fees, you have a murky accounting problem that cannot be solved.
If you're going to insist on continuing your one-man campaign against Tradestation, you should at least try to keep your information up to date.
Even setting aside the peculiarity of your personal situation, which you have elsewhere gone on and on about at great length, but which seems to have amounted to little more than a month or so's confusion and delay getting a $100 data fee refunded, you're talking about a prior version of Tradestation, under a different fee schedule.
The current version of Tradestation, under the current flat-rate commission schedule, makes keeping track of precise trade details, including fees, very easy - in real-time, at the end of the day, and historically. It's likewise easy to check the accounting with Excel. The peculiar question of SEC fees has been dealt with by others. ECN fees no longer figure into the equation at all.
Even the pre-upgrade, pre-flat rate fees, and so on were available on-line if you knew where to look. At some point a few months ago, they apparently were not doing a very good job informing clients where to look. Maybe that has to do with the changeovers and growth spurt they were undergoing. Whatever the explanation, that's ancient history by now.