Tradestation problems

fredmont · Apr 16, 2009

Anyone else have not able to connect to trade server?

rsikit · Apr 16, 2009

Yeah same problem here

fredmont · Apr 16, 2009

open positions..cant get out of.............

lurefo · Apr 16, 2009

Quote from fredmont:

open positions..cant get out of.............

"SHOULD YOU EVER EXPERIENCE A PROBLEM LOGGING ON OR NEED TO PLACE AN ORDER BY PHONE, PLEASE CALL 1-800-328-1265"

fredmont · Apr 16, 2009

trying..been on recorded hold for 30 mmin

lurefo · Apr 16, 2009

From my experience, I think TS should only be used as a backup broker. Good luck with your positions.

DonKee · Apr 16, 2009

ok here. maybe log out and back in?

fredmont · Apr 16, 2009

i will take that advice..they dont pick up..they suck

gaj · Apr 16, 2009

same here...also, their site has other problems, because when you try to log in to see the short list, it craps out with an exception decrypting error.

(edit: i'm on the older version, .4, not .5 - ppl with .5 have the same problem?)

fredmont · Apr 16, 2009

its the trade server thats down not the platform