Anyone considering Tradestation should go to their website, register, and read the input from current users.
Here is a sample.
"Poll Question:
I need to think about what to do at the end of the year when tradestation 2000i will no longer be supported. I feel more strongly than ever that a real trader needs a good data feed from a dish, a reliable charting package, and a separate computer for order entry with two different clearing firms and order entry platforms. This cannot be combined into one package like tradestation 7. Yesterday a friend with tradestation 7 came over to trade with is laptop and I was able to compare tradestation 7 with my tradestation 2000i and the dtn feed. There was no comparison. I was getting all the ticks. He was getting a summary. His charts were incomplete and untradeable with the approach we were using. We were both using 600 tick bars and I was always several bars ahead. My indicators were nice and clean, his were all choppy from missing data. All the stuff on his screen was a real distraction. Charts were small with the order entry on screen. He had four monitors on his home setup. I keep my order entry on a separate computer. Tradestation probably feels that all the bells and whistles will entice novice traders but it just distracts from real trading. Tradestation 4 was more than adequate. I've found tradestation 2000i with windows 2000 to be very stable. I've had no crashes except when dtn makes a change and a patch is needed. If anyone else feels the way I do we need to band together to get tradestation to continue support. I don't care about the money they want for tradestation 7. I would be willing to pay a fee for annual support. That's what the old computrac used to do. I think they had a $300 yearly fee for support and upgrades. Maybe if all 2000i users went on a campaign of writing to Mr. Cruz they would reconsider stopping support. If they don't I will switch to ensign or aspen graphics at the end of the year. I will not "upgrade" (really a downgrade in my opinion) to tradestation 7. If they paid me the monthly fee I would not use tradestation 7. If you have any thoughts on what to do to keep support please let me know. Does anyone know a way to contact Mr. Cruz directly? He used to be reachable by phone in the old days. Now I can't even find an email address for him.
Thanks
Lonetrader1
Starting Member
1 Posts
Posted - 05/01/2003 : 14:59:48
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I have the same problem as you. I have TS2000i + DTN and am very pleased with both products.I don't want to
use the internet for my data as I can't get high speed service in my area. I don't know what we can do to influence
Mr Cruz as I have had no success in the past of getting him to personally respond to my problems with TS.
I really want to stay with my 2000i if possible and would be willing to pay for service.It's really amazing that a company with
such a good product would leave customers hanging like this!
traderdoug
Starting Member
25 Posts
Posted - 05/01/2003 : 21:54:45
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Someone in one of my other posts gave an email address that is supposed to get email to Mr. Cruz. Perhaps if we all went on an emailing campain our feelings of frustration will get through. I received an automated response so it must have gone through someplace, although the return address was somewhat different. But worth a try. Here it is:
officeofthepresident@omegaresearch.com.
If anyone has any other suggested please post."