Tradestation logon Feb. 15.

Quote from rsikit:

Yeah ditto on the logon problems, says UNABLE TO ACCESS ACCOUNT.
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Maybe they have some maintenance procedures running. Glad its not on my side.
 
Yeah I am sure its maitenence, but the least they can do is post something to that effect. I thought my money was gone:)
 
Quote from rsikit:

Yeah I am sure its maitenence, but the least they can do is post something to that effect. I thought my money was gone:)
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I guess they're taking a page out of the Interactive Brokers handbook:

Quote from Interactive Brokers:

1. The customer is always wrong
2. If you think you are right, see #1
3. Any issues are ALWAYS at the customer end
4. Even if you hear in the news that the building housing the IB datacenter was destroyed in a nuclear blast, see #3
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P.S. The above is not an actual quote from IB
 
I am having problems with Tradestation again today.
I just cannot log into the platform at all and yesterday (friday) at about 14:00 during market hours the platform froze completely and never came back.
I really need to know if this is an issue with TS or with my ISP (I am in London, UK).
Any update very appreciated
 
Quote from viclondon:

I am having problems with Tradestation again today.
I just cannot log into the platform at all and yesterday (friday) at about 14:00 during market hours the platform froze completely and never came back.
I really need to know if this is an issue with TS or with my ISP (I am in London, UK).
Any update very appreciated
More...

Had no problems during the entire week. Also no logon issues here at the present moment. I'm in Europe as well.
 
This is really strange, as ATM I cannot even open the platform and of course the market is close on a Saturday.
Obviously I can connect to any other website, so it is defietely not a ISP issue
 
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