TradeStation Connectivity

E

Ebo

Did anybody lose connectivity today from TradeStation 6.
I could not get back on for 20 minutes around 10:30AM EST today.

Of course I was put on hold and transfered by TradeStation.
The rocket scientist then tells me to "Reboot"!

Anybody else fed up with these people?
 
i dealt with tradestation's institutional division and am quite happy with the service, etc. sorry to hear your tale, perhaps a call to their vp or bill cruz will straighten things out for you.

best,

surfer
 
Quote from Ebo:

Did anybody lose connectivity today from TradeStation 6.
I could not get back on for 20 minutes around 10:30AM EST today.

Of course I was put on hold and transfered by TradeStation.
The rocket scientist then tells me to "Reboot"!

Anybody else fed up with these people?
More...

They had to give up something to offer lower commissions--LOL!
 
Ebo,

Thank you for the feedback. Please contact me to discuss the concerns you have with our services. I would very much like to speak with you to hear any ideas or suggestions you have.

Please email me at spepe@tradestation.com.

Thank you,

Stephen Pepe, Jr.
Director of Client Support
TradeStation Technologies, Inc.
 
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