TradeStation 7 Released & New Lower Commissions

Quote from Lightningsmurf:


If you are looking to use radar station or some of the other upgrades then by all means switch up, but if you are pretty happy with TS6 then I suggest you stick with it till they get some of the bugs worked out. I even spent 30 minutes with tech support listening to them tell me that the problem lies with the strategies that I've been using for half a year and that verify with no problem, NOT the brand new TS7 - that couldn't be possible!
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I had the same problem. Typical TradeStation nonsense: blame it on the user first. For some reason, their culture is to hide their problems from the users. Deny, deny, deny.
 
Quote from PoundTheRock:



Not to mention that TS7 was way overhyped. Very few innovative features and still not up to the 2000i functionality.
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I agree TS7 was way overhyped. Other than Radar and Options modules the rest are just bells and whistles. You still can't place options orders, for equites OCO feature is still missing. The futures order entry only supports eminis, very basic screen, depth of mkt is still to come. I think as a broker they are still finding their way.

After two years in the making and $7 million, its pretty lousy what they produced. In all my years in software development, I have never seen a rollout as bad as this; get everyone excited about a new product and then tell them, oh it will be another 4-6 weeks.
 
Quote from PoundTheRock:



Not to mention that TS7 was way overhyped. Very few innovative features and still not up to the 2000i functionality.
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agree $99/mo way too much for this. I love TS but probably will cancel unless they have another pricing plan, since there's other software which will do most of what I need from TS.
 
Their customer support sucks. I've sent an email with few questions to sales@tradestation.com on 20th March still I haven't received any answer. I've also sent PM to two ET Members who represent TradeStation: MichaelD and Janette Perez. No answer.
 
Quote from DT-waw:

Their customer support sucks. I've sent an email with few questions to sales@tradestation.com on 20th March still I haven't received any answer. I've also sent PM to two ET Members who represent TradeStation: MichaelD and Janette Perez. No answer.
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Often, when you do have a problem that is related to a TS bug, they will refer you to the TradeStation World website for answers... In other words, don't ask us, we just work here... Instead, please ask other potentially frustrated users such as yourself and maybe one of them can answer your question. There tech support, as you say, could use some improvement.

-Eric
 
Is it me, or did Tradestation spend millions of $$ on a new version, promise me a "Trailing stop feature in the order bar"

and the new release doesnt have any???

Very unhappy customer here, and I will be looking into another broker!!
:mad:
 
Looks like Advanced Futures or FFastTrade can provide better service (for futures markets). Low rates, phone support, well-known and reliable order-entry platforms. For charting you can use SierraCharts or AmiBroker with cheap myTrack datafeed.
I'm not using any of the above now. Just looking for trading automation capabilities with low commissions. TS still doesn't offer Eurex futures.
 
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