Quote from Nana Trader:
You can contact Tradestation with your product customer
No. and ID#, and if its registered, ask them to assign you
with a username and password to login for TS8 forum
Your product has no value realy, without knowing above info
very important: you have to give them the name of original
purchaser of this product (because it's not transferable i believe)
To get user and password, call Client Services at (800) 871-3577 or (954) 652-7920 Monday-Friday from 8:30 AM-5:30 PM ET.
I tried that before, but as usual Omega Research didn't answer any of my calls.
Support is non existing.
I have bought the different versions directly from them so they could at least do a small effort.
Only when they can cash in some money they react.