Quote from zdreg:
IB is a fine firm with some very good people and overall for most people is the best on the street. to say customer service is just fine means that your dealings with them must invole exteremely simple requests.
Maybe your account with Goldie (the 10 million dollar one) gets good CS, but my CS experiences at Etrade and other brokers have always left me thinking that they were not the sharpest tacks in the house.
IB no worse than any of them, maybe a tad better overall.
