“Omitting a safety feature can be reckless, but it’s something else entirely if the company has also taken measures to make it hard for the consumer to reverse the action. This is known as a ‘roach motel.’ There’s an entire category of design tricks like this, and they are known as ‘dark patterns.’ They’re profitable, they’re consumer-hostile and they’re increasingly common.”
Taleb's Tesla
- Thread starter Option_Attack
- Start date
It was rather arrogant of him to sign the message as "N".
Assuming to others that he is so well known, and so superior, that he does not have to type his full name.
I would be surprised if anyone in tech support is aware of Nasim Taleb, and his trilogy of books.
From my personal experience, you will get a much better response from customer service if you treat them with respect and courtesy. I have even gotten a discount on a few occasions for my effort........
Assuming to others that he is so well known, and so superior, that he does not have to type his full name.
I would be surprised if anyone in tech support is aware of Nasim Taleb, and his trilogy of books.
From my personal experience, you will get a much better response from customer service if you treat them with respect and courtesy. I have even gotten a discount on a few occasions for my effort........
I thought he'd emailed them