Quote from Jayford:
I too have expressed my concerns to Ensign about this very matter on several occasions. The impression I got from their replies is that they are more interested in building up their subscription base by trying to attract the newbieâs by implementing meaningless rainbow type charting and appeasing those in search of the holy grail indicator. They will write virtually any indicator/chart you ask for, but they simply are not interested in updating the interface. When a programmer replies with terms like "cool charts" and the like, it's obvious they are more concerned with 'shiny things' than functionality.
That being said, Ensign is indeed a powerful charting package, but its interface is from the stone ages. Given the fact that QT can provide a superb product for free/$6 a month and make an assumed profit, one would venture to say that at $40.00, Ensign would be able to find the financial resources to bring their software out of the dark ages. Even IBCharts (
www.IBCharts.com) blows Ensign out of the water in regard to the user interface, and it's free as well.
For customizing abilities, I agree that TradeStation is probably the best charting package available at the current time, and it's far from perfect. Nonetheless, with their new pricing structure, make ten or more trades a month, and it's free as well, which by the way, is still cheaper even with data fees than Ensign/IB combo. Personally, I ditched Ensign for the aforementioned reasons and now use TradeStation for charting and run IBCharts/IB data running on an adjoining system for cross reference, as TradeStation data isnât always on the mark. But thatâs another topic for another day.
In summary, if Ensign was half as customer oriented as they project themselves to be, they could simply allow more than one copy to be installed on a computer, which could serve as a Band-Aid fix for the floating windows issue for time being. But they steadfastly refuse to allow that, and updating their software to meet or exceed current standards is not important to them at this time by their own admission. Of course, Iâll be the first to agree that is their given right, just as it is our right to look elsewhere.
In closing, I will state that Ensign technical support is second to none; well, maybe second to QT, as it seems they never sleep! And for the record, Iâm not bashing Ensign, just stating that their software is archaic.
Regards,
st