Hello,
this is my first post.
I had a couple of bad experiences with stop orders, with E-trade.
Now, I don't know if it's normal and I shouldn't get upset, or if it's not normal and then I should change broker right away....
I have been trading for the last 6 months, so I don't have much experience.
Here is what happened twice: I place a stop order, and when the bid reaches that price, they turn my order into market order, and guess what.... the order gets executed at a price higher (if I am long) then my sell stop, or lower (if I am short) than my buy to cover stop. But here is the interesting thing.... the price never reached my stop during the day!!
The first time I called them because I wanted my position back, I mean I looked at the chart and the price never got to my stop.... after 45 minutes on the phone they said "we'll open a trade inquiry".... I started laughing of course....
Well, they said that at some point during the day the bid reached my stop and it was turned into a market order.
That sounded a little strange to me, I mean I trade the price, not the bid.....
So, my question is: is it normal that the order gets triggered on the bid?
If not, I need to change broker now..... any suggestion is welcome.
Thanks for your help
this is my first post.
I had a couple of bad experiences with stop orders, with E-trade.
Now, I don't know if it's normal and I shouldn't get upset, or if it's not normal and then I should change broker right away....
I have been trading for the last 6 months, so I don't have much experience.
Here is what happened twice: I place a stop order, and when the bid reaches that price, they turn my order into market order, and guess what.... the order gets executed at a price higher (if I am long) then my sell stop, or lower (if I am short) than my buy to cover stop. But here is the interesting thing.... the price never reached my stop during the day!!
The first time I called them because I wanted my position back, I mean I looked at the chart and the price never got to my stop.... after 45 minutes on the phone they said "we'll open a trade inquiry".... I started laughing of course....
Well, they said that at some point during the day the bid reached my stop and it was turned into a market order.
That sounded a little strange to me, I mean I trade the price, not the bid.....
So, my question is: is it normal that the order gets triggered on the bid?
If not, I need to change broker now..... any suggestion is welcome.
Thanks for your help
, but strange behavior for a central Mkt place