Someone used my IB account to trade!!!

G

gurzilla

Someone traded 2500 shares of INFX stock with my account and I was told by the IB customer service rep that I owned the trades/shares basically.
I asked him to look at the IP address and my account history so he could see that I only trade e-minis...
I asked what to do with the shares and he said they could not provide "advice" on what to do with them.
I asked if I will get my money back and they don't know, but he definitely left many open doors to get out of it.

My PC is VERY secure with hardware firewall; I tried all the scans out there to check for vulnerabilities and none where found...

What should I do?

No success yet
 
I had one where I got a email notification from IB that they were going to open a new account in my name. The only thing was I hadn't applied to open any accounts recently.

I fired off a couple of emails on a Friday and they nailed it on Monday. The only worry was that it happened at all...
 
Thank you everyone for your help, support, info, concern, etc...

Here's the latest info:

Though I received an email from IB stating that the trades came from my IP address (which is impossible since NO ONE EVER has or had access to my PC).

I just finished talking to someone at IB and I was told they were going to reverse the positions/trades as if they never happened and that I will see the results on Monday...

I am thankful they are going to reverse the trades; however, the reps seemed to be angry, short, annoyed, etc. when I asked what had happened or why that happened... Fact is, I am VERY concerned and fearfull that this may happen again.

We shall see by Monday... I will post an update.

Thank you Steve_IB for being so helpful, POLITE, and REALLY concerned about my situation.

My best to everyone.

Jorge
 
You must log in or register to reply here.
Back
Top