Snapshot endpoint issues with Polygon

[Zuiquan]

I have batch processing happening everyday after 9pm EST where I get the 'Snapshot - All Tickers' of the day.

It worked for months.
But recently I get various weird results?
There was low-cap tickers name (like 'twitter' or 'wsb-table') that I filtered out.
But now, the endpoint returns a small list of only ~5k tickers instead of the usual ~10k ones.

Are you experiencing the same thing?
Do I need to call this endpoint at another time because update/maintenance is being done at 9pm?

Doc only specifies that Snapshot data is cleared at 12am EST.
Nothing about a time it would not be providing the right data.

 

[trend2009]

Why do not you ask polygon and relay back info here? Polygon has good customer service

 

[Polygon.io]

I have batch processing happening everyday after 9pm EST where I get the 'Snapshot - All Tickers' of the day.

It worked for months.
But recently I get various weird results?
There was low-cap tickers name (like 'twitter' or 'wsb-table') that I filtered out.
But now, the endpoint returns a small list of only ~5k tickers instead of the usual ~10k ones.

Are you experiencing the same thing?
Do I need to call this endpoint at another time because update/maintenance is being done at 9pm?

Doc only specifies that Snapshot data is cleared at 12am EST.
Nothing about a time it would not be providing the right data.

So sorry this has affected you. We deployed some changes last night which should have fixed the strange tickers and results that were being returned and should work as expected now.

Please let us know if you see anything else out of the ordinary!