I am not sure the downtime of other brokers. I remember there is a web site (can't remember the name) that lists the performance of the systems of many on-line stock brokers including Datek, Merri etc. Is there any such web site for the futures brokers? Before we compare their downtime, I think we should not blame or praise IB.
Should we blame IB?
- Thread starter hermit_trader
- Start date
I have an account at IB, which I used to use for everything, but now only use it for slower options trades where split second decisions are not important. For what you pay IB is great, but every trader needs to make a decision about what they want and what they are willing to pay for it. I trade in a room with people with different brokers. There are brokers who have many more levels of redundancy and fault tolerance than IB, and who experience much less in the way of technical problems. Some of these also have ample client service staff so that you are never on hold...they even will stay on the line and read T&S to you when you call in from your cell phone and enter your orders for you in real time. You get what you pay for.
--Derek
--Derek
Derek,
Do you mind mentioning these other brokers. As I have mentioned before, I am in search of a new broker, and consider reliability as well as responsive customer service to be paramount.
Many thanks.
Although IB has many technical issues, it hasnt affected me too much except the red icon that keeps flashing.
yikes, that ridiculous. i use refco too and its nothing close to that. last i heard they were offering intro rates of $3.50 a side, all in. the jtrader connection is extremely reliable and their telephone and customer service is top notch.
