I ate at MCD the other day to see what was going on. It was expensive and it seemed to have a lot more employees than their competition. I get the impression that the public wants more highly spiced foods nowadays. Taco Times seems busier, at least in this small town.
McDonald's needs a lot of employees because people expect their food fast. Their menu has become too big, so they have operational difficulties which requires more labor than would be necessary with a simplified menu.
