I have been reading this thread and have been really thinking about using the product. But after reading this response to a customer I'm starting to have 2nd thoughts. They never said that they wanted a guarantee but that you changed a major function of the software (yes, emailing activity of someones account is major) with out notifying everyone of the change.
Now I'm also trying to figure out how your company sending out email notifications is an abuse of the system. It's your company sending them out, how can people abuse that? I'm a website developer and I know that if you have the server system that you say you have that you are not incurring that much of an expense in sending out those emails. You charge 1 pip per a trade and lets say that 1 pip = $10 then for argument sake that it cost $.01 to send out an email (it costs nothing close to that but we'll say it does) you are still up $9.99 and the customer is getting a piece of mind and a happy coustomer. Happy customer = more trades = more money for you.
Of course the forex market is speculative, but if you come back with a smarta** response that you did you are going to lose customers to the competition. If you don't have competition right now, you soon will!
Now I'm also trying to figure out how your company sending out email notifications is an abuse of the system. It's your company sending them out, how can people abuse that? I'm a website developer and I know that if you have the server system that you say you have that you are not incurring that much of an expense in sending out those emails. You charge 1 pip per a trade and lets say that 1 pip = $10 then for argument sake that it cost $.01 to send out an email (it costs nothing close to that but we'll say it does) you are still up $9.99 and the customer is getting a piece of mind and a happy coustomer. Happy customer = more trades = more money for you.
Of course the forex market is speculative, but if you come back with a smarta** response that you did you are going to lose customers to the competition. If you don't have competition right now, you soon will!
Quote from fx-auto:
Hi,
This is speculative Retail Forex, if you want a guaranteed returns you need a bank deposit account.