Setting Up with Fx-Auto

Hello, I'm following these developments with the Tradency platform with interest. I've just signed up for a demo account with FXCM.

I wanted to say that I appreciate fx-auto leaving ALL of the information in this thread... good and bad. Technology is not perfect, and to try to "sugar coat" it to seem that way is a big red flag in my book. I like to see live trader complaints, and how the service provider responds.

fx-auto, could you please discuss a little bit about your policies/procedures regarding these few items which don't seem to be resolved in my mind yet after reading this thread:

*** Regarding changes of "history" appearing in the Tradency platform... I understand there are circumstances where this is necessary (for example incorrect data, or a mismatch between the tradency platform history and the actual order feedback from the FXCM api). But can you discuss more specifically under what circumstances this would occur? Maybe you can describe in detail how orders are routed through the system. For example, is it like this?:

1) Signal provider --> inputs signals using Tradency API
2) Tradency distributes signals to its member accounts
3) Tradency fires appropriate orders to brokers via broker API
4) Tradency receives feedback from broker API and posts to Tradency member history

*** Another area I'd like clarification on is how exactly signal providers interface with your system. For example, do you have an API that mechanical systems can interface with? Is there any way to know which signal providers are using this automated API? How do manual providers work -- do they have a Tradency platform that they key trades into?

*** Please also discuss your IT infrastructure. What kind of datacenter are you using, and what type of server technology is in place to handle massive order flow in a timely fashion? What type of redundancy do you have in place?

Thanks very much for your efforts fx-auto and Tradency team,
::dusktrader
 
hi Dusktrader,
Thank you for comments, Fx-auto was born by a group of traders for a couple of very important reasons:
1. Verify Signal provider performance posted on websites
2. Autotrade the signals from multiple providers in one account.

We have pioneered the field and there is no other platform that allows you to build and construct a portfolio using pairs from multiple systems, it is this "pick and mix" solution, with very low cost to client that is proof to its success.

Changes of history can happen for a variety of reasons:
1. 500 client have TP at 1.8241, 250 get filled for +60pips, other 250 do not, and price falls back for -30pips.
If the account that automatically rolled into the performance reporting page was at +60pips, we need to take worst case client and modify it to -30pips, at signal provider expense. We cannot have clients at -30 and performance at +60, but it would be permissable to have clients at +60 and performance at -30. This is the nature of retail E-forex, and someone need to lose out, in this case it is the signal provider and performance page who suffer.

2. Same for SL, a sharp spike and we have clients ranged from 0 to -30, again, we need to modify to make worst case, this is because our reported performance is scutinized and policed by our own clients.

In addition to this, there can be other tangible resaons.

For obvious reasons, we are not willing to discuss the complete architecture of the infrastructure on public domain, as it is proprietary. Signals are routed through our API which we execute accross the signal subscriber accounts.

We can execute signals from any medium, MT, TS2000i, TS8, Intelli, Ami, our unique execution engine can recognise the format of the signal instantly and translate it to a order. Manual traders have various signal delivery options.

We own our own server farm that is triple reduntant Quad-core technology that is more than capable of handling our order flow. We have invested heavily in this area over the last 12 months.

This is why we have 2 performance pages, one for FXDD + one for FXCM, broker fills have huge impact to bottom line performance. Clients can decide for themselves which broker is more suitable for them.

I hope this helps to explain a little more about us.



Quote from dusktrader:

Hello, I'm following these developments with the Tradency platform with interest. I've just signed up for a demo account with FXCM.

I wanted to say that I appreciate fx-auto leaving ALL of the information in this thread... good and bad. Technology is not perfect, and to try to "sugar coat" it to seem that way is a big red flag in my book. I like to see live trader complaints, and how the service provider responds.

fx-auto, could you please discuss a little bit about your policies/procedures regarding these few items which don't seem to be resolved in my mind yet after reading this thread:

*** Regarding changes of "history" appearing in the Tradency platform... I understand there are circumstances where this is necessary (for example incorrect data, or a mismatch between the tradency platform history and the actual order feedback from the FXCM api). But can you discuss more specifically under what circumstances this would occur? Maybe you can describe in detail how orders are routed through the system. For example, is it like this?:

1) Signal provider --> inputs signals using Tradency API
2) Tradency distributes signals to its member accounts
3) Tradency fires appropriate orders to brokers via broker API
4) Tradency receives feedback from broker API and posts to Tradency member history

*** Another area I'd like clarification on is how exactly signal providers interface with your system. For example, do you have an API that mechanical systems can interface with? Is there any way to know which signal providers are using this automated API? How do manual providers work -- do they have a Tradency platform that they key trades into?

*** Please also discuss your IT infrastructure. What kind of datacenter are you using, and what type of server technology is in place to handle massive order flow in a timely fashion? What type of redundancy do you have in place?

Thanks very much for your efforts fx-auto and Tradency team,
::dusktrader
More...
 
Thanks for your comments fx-auto.

I have two more questions at the moment...

1) Can you please tell me why you think your Tradency platform is superior to the competitors I have found (specifically ZuluTrade, Collective2, FXengines/HiveTrader) ?

2) In Tradency, how can I tell if a signal provider is using a fully automated system like a Metatrader EA? In the description, it says something like "Manual" or "Metatrader" which are obvious to me, but I am unfamiliar with other platforms like Tradestation... which ones are referring to fully automated (ie, non-discretionary) systems?

Thanks again.
 
Quote from fx-auto:

Hi,
You can also use FXCM now as a broker for the Fx-Auto platform.
See our website for demo and Live details.
More...

I wouldn't use FXCM for FX-Auto. According to the demo, numerous trades are never executed with this broker, although the same trades are with FXDD. If you don't believe me, just compare the same demo FX-Auto portfolios from both brokers and you'll see that FXCM is constantly missing trades on numerous signal providers.
 
Hi,
This is why we have 2 performance sites, it will always be the case when using 2 broker feeds that you have trade to trade variation for numerous reasons:
1. Stop or limit level hit on one not the other to trigger an open.
2. Stop level hit to trigger close, (maybe still open in broker2)
3. Reverse order triggers and open new positions.
4. Time based entry will have variation in entry and exit.
 
Be that as it may, it is still the undeniable conclusion that FXCM misses far more trades on FX-Auto than FXDD does.
 
I have a live trading account with FXDD/ Tradency.
I am shocked to see they eliminated email alerts and the advertising websites have not been changed to reflect this change.

It is extremely unfortunate that they would eliminate such a vital feature as trade execution notification. The priority seems to be on the platform and broker making money, not the clients.

See below from Tradency support:

> To: support_fxddauto@fx-auto.com
Subject: Support Problem: The autotrade system is not sending email notification of trades

> The autotrade system is not sending email notification of trades. I had four trades open today and did not receive an email notifcation.

REPLY:

I have to inform you that, this service was discontinued to all clients due to past abuse of trade notification.

Always at your service,
Jonathan Druck
Support Team
FX-Auto / Tradency
 
Hi,
1. It is an automated system that is completely hands free, the system is handling all executions, moving stop loss, etc. Why would you need an execution notice.
2. It was the very abuse by our client that forced us to stop alert notices. Had we not we could not provide the service.
3. You can login to your account anytime, anywhere with the web based platform. It is in FXCM now, it will be in FXDD in the first week January.
 
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