Feel free to PM me with an example of where you were not treated well. I'd be happy to put you in touch with a sales rep who could manage the collective concerns and hopefully provide a level of service that you'd expect. With offices in both the UK and EU, I'm sure we can service the account structure and global access well.
Hi Def,
maybe you can advice me too, I personally know several high net worth individuals who are very close to me and live in Middle east and they wanted to open account, but every time their account got rejected from IB compliance department. They are just normal people , does IB have any office in middle east where these kind of people can visit IB office and can personally apply for account? ... Just a head up that IB is losing a lot of money rejecting these protentional customers everyday with no reasoning behind it by not telling the customers what exact docs IB needs to see