Anybody else get screwed by this IB mistake? I got this message today and the position just showed up in my account.
November 7, 2005
Exercise/assignemts in Globex, EUR NOV05 option
Dear IB customer
Due to an incorrect fixing price, exercises and assigments in the Globex EUR NOV05 options were processed incorrectly. IB used a fixing price of 1.1850 while the correct fixing price was 1.1953. If you had an exercise or assignement that was processed incorrectly, this could cause your current position as reported to you in your statement and the TWS to be incorrect. Therefore, please review your exercise/assignement activity in your account statements from Friday, November 4th and contact the IB customer service desk if you are unsure about your position.
We are working to correct this issue and anticipate it will be done by the end of the day.
Best regards
Interactive Brokers Customer Service
November 7, 2005
Exercise/assignemts in Globex, EUR NOV05 option
Dear IB customer
Due to an incorrect fixing price, exercises and assigments in the Globex EUR NOV05 options were processed incorrectly. IB used a fixing price of 1.1850 while the correct fixing price was 1.1953. If you had an exercise or assignement that was processed incorrectly, this could cause your current position as reported to you in your statement and the TWS to be incorrect. Therefore, please review your exercise/assignement activity in your account statements from Friday, November 4th and contact the IB customer service desk if you are unsure about your position.
We are working to correct this issue and anticipate it will be done by the end of the day.
Best regards
Interactive Brokers Customer Service
