Quote from da-net:
I quit trading with Scottrade many years ago too. Perhaps someone can confirm something I was told about Scottrade. An acquaintance said they placed an online order as a GTC and then their web connection was down for a few days. While their web connection was down, they called into Scottrade to have the order cancelled only to be told there would be a $20.00 charge to do that. Is this true? Has Scottrade become so arrogant to chare like this to cancel an order?
That's the first I've heard of a retail online firm charging to cancel an order. I did find out that Interactive Brokers charges a cancellation fee, but they're a direct-access broker. Here's their take on why they charge the fee:
Quote from def:
there are a few facts you may not know about in regards to the IB cancel fee.
1. credits are given against executions.
2. exchanges charge $1 per cancel/modify
3. IB's minimum commission is $1
Firms with higher minimums per trade, can easily absorb the cancel fee. With IB's fee, if we didn't pass on this cost, we wouldn't be profitable. In short, the cancel fee along with the execution credit works well for most of our clients.
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