Quote from silver914:
I agree. In their defence I have to say a good thing about them now:
I placed a verbal order modification and just a minute ago I got a confirmation on my screen that it went through, albeit not one sale but five. They split my order up into five. Then I get a call from the guy! No shit! And he tells me the order went through and I say I know, it's on my screen, but what about the commissions? He says even though it shows as five I should only be charged the one commission of $7 and if I have any problems let them know and they'll fix it.
Not too shabby. Oh, and it went through at the ask, not the bid. That was nice to see. Asked dropped right after my sell went through, cool.
This is the first time I've had problems with them, so I have to say it worked out okay.