FWIW: I have done business through IB for over five years, and rarely had a problem. The typical problem never had anything to do with money or trades. I have had account sizes ranging from $25,000 to $120,000.00, and the rare problems were the same. I trade futures options on the ES. Believe me when I say that I have tried every futures broker; none of them hold a candle to IB. With negotiation, I have been able to get the commissions down to IB's level, but IB's TWS blows away the primitive software used by most futures brokers. Before trading futures and FOP's, I invested in stocks as well. I used all of them: Schwab, Jack White, TD waterhouse, Datek (one of my favorites), and Brown and Co. Compared to IB, they were overpriced and primitive. I am sure that their technology and commissions have improved. The only possible obstacle to using IB for investors is the monthly fee charged if commissions per month don't total a certain amount. Still, do the math to compare.
The bigger accounts don't necessarily implied smarter traders. Personally, the smarter you are, the less you need customer service. I guess because I keep my trading simple, I have fewer problems. Like everything else, you have to weigh the good with the bad when looking for a broker.
The bigger accounts don't necessarily implied smarter traders. Personally, the smarter you are, the less you need customer service. I guess because I keep my trading simple, I have fewer problems. Like everything else, you have to weigh the good with the bad when looking for a broker.