IB dooes not do any conversion work. just at the beginning of this month, I was terminated from my job, I want to rollover my 401k to Roth IRA (this year we have special tax benefits), I asked them, they said they do not, they need my 401k converted other placed, then transferred to them.
my 401k was fidelity, they can do it for me, but they do not convert my 410k, they just transfer my 401k directly to my Roth IRA, I like this direct transferring, the problem is I need use out-of-pocket money (several tens of thousand), I gave up. finally I rollovered to Scottrade, they withdrawed tax for me and converted it to Roth IRA, then I am transferring scottrade's Roth IRA to IB's ROTH IRA, ..... I think at least another one to two week my IB Roth IRA will be ready for me to trade. time consuming.