If you are in Canada your RefcoFx account might not be a Canadian account. I inquired about my RefcoFx acount and even though I'm from Canada my account was set up as an American account and funds are frozen.
Email from RefcoFX
What determines whether you have a Canadian or U.S. RefcoFX account is not your residency or nationality, but the agreement or document that you complete and sign to open the account. There are U.S. clients who open their accounts with Refco Canada Co. and there are also Canadian clients who open accounts with RefcoFX Associates, LLC (our U.S. affiliate).