Quote from dnaj65000:
The point is, ALL companies make mistakes and "break rules". I do not condemn Refco for having a price spike. I do not call them a "boiler room" operation or cry "fraud" because they admitted their error and fixed it faster than any other company I've dealt with. The measure of a company's reputation should not be based on the fact that they make errors, but based on the way they deal with those errors.
DNAJ65000
Quote from Remiraz:
The funny thing is...was it an "error" in the first place?
Or was it a deliberate attempt to hit client's stops and rake in cash?
If the price spike was an "error", was the price corrected on the charts provided?
Was all client's position refunded? (or do they each have to manaully phone in?)
The thing is not whether you have been properly compensated in this incident but whether we could trust Refco not to put this kind of stunt in the future...