realtick charting problems.

I don't understand how they would not work all night to get the problems fixed. Don't they have a wide user base? I stuck with them through their server problems last year, but this is ridiculous.
 
Quote from maggandre:

Strange. I talked to them and they said charts are screwed up again today. My charts are not updating properly and are way off.

You must be lucky.

:D
More...
Thats odd. I can honestly say they have been perfect today. yesterday was a disaster
 
Quote from Truff:

Thats odd. I can honestly say they have been perfect today. yesterday was a disaster
More...

Truff - you are in a twilight zone! But a good one for you - you seem to be the only one that RT is working for...

I talked to them about an hour ago and was told problems across the board and they were trying to fix.

Hope it keeps working for you and you make $$$ today to make up for the rest of us!
 
well daily, weekly and monthly charts are updating constantly, but hourly and minutes are not updating, unless i keep reopening the window
 
Quote from maggandre:

Truff - you are in a twilight zone! But a good one for you - you seem to be the only one that RT is working for...

I talked to them about an hour ago and was told problems across the board and they were trying to fix.

Hope it keeps working for you and you make $$$ today to make up for the rest of us!
More...
VERY WIERD, i wont complain then. lol
 
RealTick has worked great all day for me. If I see a problem with a RT server, I close RT and logon to a different RT server. Sometimes that solves the problem.

Catoosa
 
Quote from Catoosa:

RealTick has worked great all day for me. If I see a problem with a RT server, I close RT and logon to a different RT server. Sometimes that solves the problem.

Catoosa
More...
How do you do that?
 
Talked to RT again - they said they have plans to work on it all weekend and hope to have everything resolved by open Monday.

For those that had no probs, not sure why. I was told by two different people it was system wide and across the board. I guess you somehow got lucky.
 
Quote from Truff:

How do you do that?
More...

Close and reopen RT and you can expect to get different servers. There is a choice of Local: "New York", "Europe", and "Americas" in the "Login" window where you enter your password. Changing the "Local" has generally worked for me.
I can not choose the server number as could be done years in the past. At one time the server could be directly changed by the user within the "Server Monitor Window" while RT was open. There were many server numbers that could be entered for news, quotes and charts. Of course it helped to have a list of available server numbers.

Catoosa
 
You must log in or register to reply here.
Back
Top