Real Tick

Institutional; adj:

- Old fashioned and resistant to change.
- Procedural and slow to take action.
- Elementary; rudimental.
- Resembling the uniformity and dullness that are regarded as characteristic of large institutions.
- Characteristic or suggestive of an institution, especially in being uniform, dull, or unimaginative.
- Typical of an institution; Usage; " . . . typically awful institutional food."

Synonyms: Uninteresting

Unfortunately, "Institutional" describes RealTick perfectly.
 
After switching a while ago, I checked up on 'em again. They've been coasting on this feed for 8 years now. Clunky permissioning mechanism, stale quotes, and morning Level II lockups... Global refresh at 9:20 am... Same old shit.
 
Quote from AAAintheBeltway:

PoundtheRock,

What did you switch to?
More...

AAA:

I switched to TradeStation. The equities platform has been rock solid lately after some initial network difficulties last year. They clear through Bear - that's been great, too, for borrows.

PTR
 
I formally used Real Tick and I honestly cannot see any difference between the quality of their feed compared to e-sig. They are both tier 3 providers with their own ticker plans....why pay more for real tick?

What is the identifying advantage or Feature that Real Tick has over e-signal that would warrant the increased cost?

Michael B.
 
From the chat:

Baron (May 20, 2003 5:04:12 PM)
There's been a lot of discussion on the boards about some of the server problems that have plagued RT this year. Can you address these issues here so we can refer people to your "official" comments.


TAL-Greg (May 20, 2003 5:05:15 PM)
Sure Baron....

TAL-Greg (May 20, 2003 5:06:00 PM)
As part of our continuous improvement program Townsend Analytics' has undertaken several initiatives to eliminate erroneous data, reduce operational downtime and increase the variety of data products available to RealTick and TAL Data subscribers.

TAL-Greg (May 20, 2003 5:06:49 PM)
In keeping with our tradition of software innovation, we have developed automated tools for identifying suspect data and are moving towards further automation of the data cleansing process...

TAL-Greg (May 20, 2003 5:07:15 PM)
...Over the past year we have increased the number of tick corrections by over 300% and are confident that this trend will continue.

TAL-Greg (May 20, 2003 5:07:48 PM)
We recognize that our customers require uninterrupted data service at any time of the day or night. We assure our customers that we have more than enough bandwidth and servers to handle the number of users connecting to our data centers.

TAL-Greg (May 20, 2003 5:08:08 PM)
Although external factors such as power outages or failures in external systems have served as obstacles recently...

TAL-Greg (May 20, 2003 5:08:22 PM)
..we have made progress towards our goal of 100% operational uptime through server software enhancements and careful monitoring of critical systems.

TAL-Greg (May 20, 2003 5:08:38 PM)
BTW...Our data quality process is driven by customer feedback...

TAL-Greg (May 20, 2003 5:08:51 PM)
If you are experiencing a data quality problem, please send an email to dataedit@taltrade.com.

TAL-Greg (May 20, 2003 5:09:06 PM)
Does that answer your question Baron?

Baron (May 20, 2003 5:09:29 PM)
Yes.

****

"Power outages" and "failure of external systems" ? Glad we got that cleared up.
 
Glad we got that cleared up.
More...
Exactly what I said when I read the chat log.

Suffice it to say ... Realtick is not serious about addressing customer needs.

It's obvious to me that there are no "real traders" in positions of importance at that company.
 
As part of our continuous improvement program Townsend Analytics' has undertaken several initiatives to eliminate erroneous data, reduce operational downtime and increase the variety of data products available to RealTick and TAL Data subscribers. In keeping with our tradition of software innovation, we have developed automated tools for identifying suspect data and are moving towards further automation of the data cleansing process. Over the past year we have increased the number of tick corrections by over 300% and are confident that this trend will continue.

We recognize that our customers require uninterrupted data service at any time of the day or night. We assure our customers that we have more than enough bandwidth and servers to handle the number of users connecting to our data centers. Although external factors such as power outages or failures in external systems have served as obstacles recently, we have made progress towards our goal of 100% operational uptime through server software enhancements and careful monitoring of critical systems.

Our data quality process is driven by customer feedback. If you are experiencing a data quality problem, please send an email to dataedit@taltrade.com or contact your broker or account representative to report the issue.
 
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