Real Tick real bad

AAA, when you downloaded the latest build, did you get .010 or .007? I downloaded from the link labeled .010, but got .007.
 
The issue has to do with internet cache servers-- the name happens to be the same. If you wait maybe 24 hours and redownload you should get the right version. In the future we're going to try to incorporate both major and minor build numbers in the download name to avoid this problem.

Thanks,
Josh Moses
Townsend Analytics
 
I use to use RT and am not now bc I am not doing stocks. Its unfortunate to read this bc when I used RT it was top notch. Very stable, never had a problem.....I got a pm about a upcoming chat regarding RT, bring it up in the chat, from my experience, those guys can be pretty helpful........just my2cents...........
 
I am absolutely sick of RT and these early morning problems. For about the tenth tome, open causes the damn thing to freeze, disconnect, everything, and esignal sits next to it purry along. If anybody from RT has an answer to this, please send me info on how to do it with a PM. I"m gone for a week and when I return, if you dont work, you're gone along with the broker who makes me use you.
 
Quote from Lancer:

AAA, when you downloaded the latest build, did you get .010 or .007? I downloaded from the link labeled .010, but got .007.
More...

If it is the last three digits in the build then I got .007.
 
Quote from TG:

I am absolutely sick of RT and these early morning problems. For about the tenth tome, open causes the damn thing to freeze, disconnect, everything, and esignal sits next to it purry along. If anybody from RT has an answer to this, please send me info on how to do it with a PM. I"m gone for a week and when I return, if you dont work, you're gone along with the broker who makes me use you.
More...

I have had a similar problem, usually right at the open, with no warning bam! it disconnects, everything else continues to work with no problem. Have to say it didn't happen this morning so I am hoping the new version has resolved most of my problems.
 
Quote from AAAintheBeltway:



I have had a similar problem, usually right at the open, with no warning bam! it disconnects, everything else continues to work with no problem. Have to say it didn't happen this morning so I am hoping the new version has resolved most of my problems.
More...

Guys,
Not to repeat this too much, but please give technical support a call if you're having problems. We'd be happy to help out and do as much as possible for you. The number is (800)997-9630, and we are open from 7 AM to 7:30 PM CST, M-F. If you would prefer to speak to me directly that can be arranged.

Thanks,
Josh Moses
Townsend Analytics
 
AAA,
The new build is .010; available tomorrow apparently. (Build .007 came out around mid-November.)

Josh,
For at least a couple years now I've reported problems with news server connections and the general lack of RealTick connection durability, but like so many other suggested improvements, nothing is ever done about it. I'm running .007 and have the same connectivity issues described. Servers disconnecting, "restarting terminated connections", etc. It's nothing new, although it's been pretty bad recently. Previously it was always the news server, but lately it's everything.

Meanwhile, my eSignal feed and everything else powers along with absolutely no problems whatsoever. eSignal is getting the job done; TAL ought to figure out what eSignal is doing so right, and then do the same thing.
 
You must log in or register to reply here.
Back
Top