Question for all you software pros

W

WCOMtrader

I attempted to install a program on my computer. The computer froze and I terminated the program via alt+ctr+del.

When I try to install it now, its installation client (Install Shiled) says that a previous version has been installed; that it must be unistalled first. It has an option to uninstall it, when I click yes, it says "Maintenence Finished." When I try to install - same thing.

I went to ADD/REMOVE programs (I am using Windows XP HOME) - the program is there - when I try to uninstall it same thing happens as above, and it always remains on the current programs list.

I deleted all the files from the C:\program files directory.
I searched my hard drive for files to it: if found none.

I went to the registry: deleted anything that had to do with it.

However, every time that i open registry: it finds it again.

HOW DO I REMOVE IT FROM MY COMPUTER PERMENANTLY?
(so that the windows xp add/remove screen doesn't see it. I take it the InstallShield sees its there and doesn't want to install)

Please help!

Thanks
 
gee, I just try to install stockwatch pro and got indentical prob, my guess is that it is not compatible with XP
 
Quote from WCOMtrader:

I attempted to install a program on my computer. The computer froze and I terminated the program via alt+ctr+del.

When I try to install it now, its installation client (Install Shiled) says that a previous version has been installed; that it must be unistalled first. It has an option to uninstall it, when I click yes, it says "Maintenence Finished." When I try to install - same thing.

I went to ADD/REMOVE programs (I am using Windows XP HOME) - the program is there - when I try to uninstall it same thing happens as above, and it always remains on the current programs list.

I deleted all the files from the C:\program files directory.
I searched my hard drive for files to it: if found none.

I went to the registry: deleted anything that had to do with it.

However, every time that i open registry: it finds it again.

HOW DO I REMOVE IT FROM MY COMPUTER PERMENANTLY?
(so that the windows xp add/remove screen doesn't see it. I take it the InstallShield sees its there and doesn't want to install)

Please help!

Thanks
More...

Not on the point, but I once had a similar experience with a replaced CD-RW and driver... eventually lead to the complete reinstall of Win2000.

Suggest you use a "go back imaging" feature before installing software and/or drivers. That way, you can revert your HD to the state before the install messed up your system. (I thought XP had this already?)

Norton SystemWorks also has such a feature, which I use on my Win2K, and I'm sure there are others. :D
 
agree.. (not that it will help w/your current problem, but for future use) I've found the roxio 'goback' program invaluable, especially for when trying to install new drivers + programs, since some may not work correctly, you can 'revert' the drive to 1/2 hour ago or yesterday etc, or 10 mins ago, great way to test out new programs.. vs taking a long time to try and clean up the registry/uninstall programs completely.

also helpful in case a virus etc gets in, you can revert the drive to an earlier timeframe.

thx to whoever told me about it a long time ago, it's good, roxio goback..... also the free pestpatrol.com program and ad-aware for anti-trojans.

ken
 
hey thx nkhoi - i was looking for something like that - hadn't seen this one... it's a pita to go through and hand-edit and search w/f3 via regedit like I've been doing ... wonder if it catches vboxed install keys too :)

thx !
 
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