First, let me say thanks to all those who provide useful hints on these pages. Usually I don't post but this is important to me so I'll share it.
Just spent an hour with QCharts tech support. They have started hiring morons. This person admitted that he was only 'reading from a script'. He knew nothing of the problem and was talking like an ignorant salesman. Now let me explain the problem.
I have a multiple monitor set-up and I like to display different charts and quote sheets etc, simultaneously. In other words I run multiple 'Workspaces' (i.e., a .qcw data file). Unlike Excel, Word or whatever, QCharts DOES NOT allow (as far as I know) opening more than one data files (Workspaces) at the same time. The only way I knew how to do that was to run multiple copies of QCharts.exe, each from its own uniquely named sub-directory, and then each of the simultaneously running programs uses a workspace. This, of course, requires logging on (with each copy of QCharts) multiple times under my username.
QCharts used to allow users to run multiple copies of the program (from different sub-directories) at the same time. This was the only way I knew how to run multiple 'Workspaces'.
Now they seem to have changed their rules. The sales people told me that I need to have multiple accounts in order to do this. This genius at tech support said that according to his note I SHOULD be able to open multiple Workspaces from different directories but running QCharts only once (with a single log-on).
Sales also told me that since Lycos has no way of knowing that I was using only one ISP and logging on from the same computer or if I had allowed all my friends to use my account from all over the country, they have simply put a stop to it.
Now my question is, what can I do? Windows 98 will only let me display any program on only one monitor. I cannot dump everything into one workspace and simply move charts and tables from it to different monitors.
Please give some advice. Do I move away from QCharts? Who do I go to?
Many thanks,
ST