PureTick Live Trading Room - - FREE open house

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I must say you saying you answer the phone the majority of the time is completely false. A newb friend of mine called you almost incessantly for 2 weeks and never got even a single answer. There's nothing wrong with not answering the phone, just don't lie about it.

Quote from Spectra:

Exactly Noisy. We do not care about the $10 at all. Its just for id verification really. That particular user either entered an invalid email address or their email was sent to the depths of the the junk folder.

In any event they could of called in. The phone is answered 17 hours out of the day.

CS
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Quote from Spectra:

Exactly Noisy. We do not care about the $10 at all. Its just for id verification really. That particular user either entered an invalid email address or their email was sent to the depths of the the junk folder.

In any event they could of called in. The phone is answered 17 hours out of the day.

CS
More...


This is a a complete lie. You do not answer the phone. You do not answer emails. You do not respond.
I have taken appropriate action with the cc company. I am also filing a complaint with the CFTC.
As I said before, it may be only $10, but the fact that you refuse to issue a refund says much more about you and your service than it does about my pursuing such a small amount.
You're dishonest.
 
ZTrader, they know if you've logged in or not, why not just verify your info w/them and request a new trial. I'm sure they'll do that for you.
 
I never received the login information. That was the issue. I called, sent emails - no response. I then requested a refund - no response.
If they made a mistake and failed to send the login information, that's understandable. But they failed to respond to any inquiry.

The guy is a complete jerk. It's now a pissing contest. I already won because I think that anyone reading this thread might think twice about doing business with this a-hole.
 
Right, but they have responded, so if you PM them and verify your info - they'll give you another trial.... assuming you still want it.
 
Since he came onto the thread yesterday, I was just suggesting to PM him and verify your info. However, you said you already did that. A lot of people on ET have tried out their room - I tried it for a month and didn't have any problems getting a hold of anyone. Hope it works out for you.
 
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