Problems with MyTrack/TrackData

steve46 · Mar 24, 2004

The Mytrack feed for the ES market has been dead now for at least 5 minutes and counting. Users should be aware of this.

facultus · Mar 24, 2004

Its not just with My Track or IQ feed, other feeds reported having the same problem. I think it started at CME.

steve46 · Mar 24, 2004

I switched to Esignal (my backup) and it is working properly.

steve46 · Mar 24, 2004

MyTrack finally back on track (pun intended), after almost 15 minutes with no data. In the interim, Esignal and IB both functioning just fine.

steve46 · Mar 24, 2004

Really too bad this had to happen just before a breakout signal on the ES. Oh Well such is life.

JackDaniel · Mar 24, 2004

Steve,

Sounds like a good, inexpensive backup for
people using IB would be Sierra Charts
which uses the IB data I believe.
That way you don't have to pay for another
data service and Sierra Charts is very
reasonably priced. Do you think this is a
decent idea?

I lost my feed from DTNIQ today as well,
which I use with InvestorRT.
But my IB feed was fine.

jd

steve46 · Mar 24, 2004

I almost never use the IB feed, because they do not provide historical data. Normally I use Sierracharts and feed it with Mytrack data. Today for whatever reason, the MyTrack feed died and I happened to have access to Esignal, so I switched over. I am glad that I had it available and running because I was able to trade right away. Best Regards, Steve46

steve46 · Mar 25, 2004

Again today I have had problems with MyTrack. This time the data feed went out while I am in the middle of a trade. I have switched over to Esignal again and have no problem with that feed. The folks at MyTrack suggest that CME has problems tranmitting the data, however again Esignal seems to be able to capture CME data without a hitch. Too bad, I have cancelled my subscription to MyTrack.

saschabr · Mar 25, 2004

steve, I am pretty sure it is not Track's fault. DTN had also problems, starting at the same second when Tracks feed died.
CME has several datafeeds, ESignal may use a different one.
I also heard that CME installed some new software last weekend !

steve46 · Mar 25, 2004

I appreciate the info, however I am trying to make a living here. I require results rather than excuses (from a data service). Apparently Esignal has a stable feed ( for the moment). I have to go with the vendor that allows me to do the work. Thanks for your comment. I am always glad to hear from you. Best Regards, Steve46