I'm having a hard time wrapping my head around the reasons for this and the method it's being deployed with. I am by no means an expert on this but wouldn't this open IB up to claims and arbitration if you get stuck with positions and losses because they block you from closing out your positions without a phone call and a long wait? I have 50+ open futures positions in an IRA, am I going to have to spend hours on the phone this week closing them out?
I know they have the technology to set accounts to only allow closing trades, so why not impement that? It makes no sense at all. And why not send a bulletin via TWS or email? I know IB is not known for their customer service but I get popups daily about all sorts of useless events (some exchange I've never heard of has some problem) so how could you not notify people? Seems like a class action lawsuit waiting to happen.