Problem with Heikan-Ashi Candles in TWS...

[zghorner]

When I first startup TWS the candles look as they should...then a few seconds later it is almost like they glitch out like the picture below and stay that way. It does this on every ticker.

suggestions?

 

[Nobert]

I had this on TWS FX Sim, would remove them manualy, yet it would come back. Only a single candle tho per 10 yrs/monthly.

 

[zghorner]

Contacted customer service and they got it figured out.
For future reference:
- Click TWS Icon so login screen pops ups.
- Click "More Options" towards bottom.
- Click "Version" drop box and select "Beta".
- Log on, problem solved.
- Try switching back to normal version from beta every week until it is fixed there as well.