Criticism is about what else IB could have done more if they really cared about customers (besides a vague email in December and wait that all people go and read the legislation and check all the situation, ETF by ETF).
Wouldn't this be possible without a massive amount of work ?
- create a db of etfs that will be forbidden to european customers (this they had to do in advance to update their systems)
- check whose european customers traded those ETFs in the last couple of months
- send an email alerting them that from X this won't be traded any longer
I don't get how this can be complicated. Sounds like simple cross of databases.
Wouldn't this be possible without a massive amount of work ?
- create a db of etfs that will be forbidden to european customers (this they had to do in advance to update their systems)
- check whose european customers traded those ETFs in the last couple of months
- send an email alerting them that from X this won't be traded any longer
I don't get how this can be complicated. Sounds like simple cross of databases.