were you clearing through someone else through prestige? prestige has been clearing mostly through lek (as well as petra trading, their BD arm), as far as I know. you can get statements, etc, all online from the lek website that shows all statements, etc. If you mean you don't get a mailed statement, that's true, but then again, my interactive brokers account doesn't mail me that either! they did have a few issues a few month back because of problems with some vendors but they've since switched to much more reliable providers - and i believe they even kept the other as an additional backup. either way, I rarely have trouble hitting the quote I want which, and even when they did go down it was usually for just a few minutes. I remember in the past once being down for nearly a half a day in my interactive brokers account while they had some technical difficulties (which I believe they've long since worked out). There are always a few issues here and there - it's just part of the game. Prestige's people are also easily reachable directly in case of any problems. I also compare the quotes from several vendors and they're right on the money. These days, nearly all my short-term/scalp trades are done exclusively via the tymorapro/blackwood combo, and my other accounts are used for just in case moments and longer-term positions.