Portfolio Recovery Associates, Inc. provides outsourced receivables management and related services in the United States. It engages in the purchase, collection, and management of portfolios of defaulted consumer receivables. The defaulted consumer receivables are the unpaid obligations of individuals to credit originators, including banks, credit unions, consumer and auto finance companies, and retail merchants. It also provides collateral-location services for credit originators, collections and revenue administration, and audit and debt discovery/recovery services for government entities. The company's customers include entities in the financial services, auto, retail, utility, health care, and government sectors. Portfolio Recovery Associates was founded in 1996 and is headquartered in Norfolk, Virginia.