Possible Etrade Fraud

Quote from Quartz:

Need to read this link on Etrade history imo:

http://www.computerworld.com/managementtopics/ebusiness/story/0,10801,51696,00.html

That articles from 5 years back, and they still haven't fixed the problem - unbelievable.
The worst is blaming a break into their system on the customer and not the thief. With their resources they can work with the FBI to catch the thieves, and recover and return the money. I'd close my account with them if I had one.
 
Quote from bruced:

Has anyone try to call Etrade Customer service? You could be on hold for hours. I'm surprised they haven't send their customer service to India yet. Their customer service reps are very rude. They have no idea what they are talking about and always assume their customer is an idiot. Their commissions are high, execution is terrible. If you want to take your money out, it could take several weeks if you can get a hold of their customer service. Etrade (ET) chart is triple top on weekly charts, this is a great stock to short soon.

Talking nonsense only makes them look better than they might be.

Try paying your phone bill, then CS can be reaching in less than a week.
 
I currently have an account with E-Trade.

Currently considering doing covered calls on a larger scale
using ETF's.

After reading this thread, am having doubts about funding any additional money.

If E-Trade still has security problems, then which broker would be safer?


Thanks
 
Yma, Tradingbug, fl1180:

Any updates on your fraud cases?


Quote from yma:

as of today, I haven't received any assurance from Etrade about my lost money. Now, I don't even get to talk to the Etrade person who has been assigned to me, I always get his voicemail and all my messages seem to go to a blackhole.

I have filed a police report long time ago, but haven't heard anything.

I think its about time we get our collective cases/stories out there in the public.
 
Everybody, please, get and use one of the new electronic (physical) security token devices.

IB has these. They are free if your account is over $100K.

Interactive Brokers Issues Security Tokens to Prevent Fraud

GREENWICH, Conn., Feb. 7 /PRNewswire/ -- To prevent any risk of fraudulent withdrawal of funds, global direct-access broker-dealer Interactive Brokers (IB) is issuing free IB identity tokens to its customers with more than $100,000 in equity.
IB, which started offering the tokens to a selected number of clients several months ago, has extended its Secure Transaction Program (STP) to more users. Customers who do not qualify for the identity token are limited to a maximum withdrawal of $100,000 per day.

“Customers with over $100,000 in equity will be offered a free IB identity token which generates single-use passwords that will be required for each and every cash withdrawal,” said IB managing director Steve Sanders. “We are very mindful of security issues.”

The IB Identity Token is a device small enough to fit on a keychain. It generates a new, single-use password for each IB logon for secure transactions. Because the password is valid only once, it is of no use to snoops and hackers.

Even if someone were to steal an IB customer's name and account password, it would be impossible to withdraw funds from the customer's account without the added information provided by the IB Identity Token. A further safety feature allows customers to lock the token with a Personal Identification Number (PIN) that only they know.

The STP feature is an added layer of security to IB’ existing safe application and registration system where information is accessed through a Secure Socket Layer (SSL)

 
What just happened to the post from the college professor who just posted that he lost $170k from Etrade while on vacation? Was this user deleted or deleted by ET?

Maybe this was a fictional post because the poster had only one post on ET.


Ebo probably has it right, a fictional post.
 
I guess the fiction writer decided to delete it.
I don't know about you'all, but I actually log into my account and look at the balance once or twice a week!


Perhaps someone was actually worried about slander?


This crap is getting out of hand.
 
Quote from ElectricSavant:

by the way...

If your trading account has been violated...you better check your credit reports as you may have further damage and may be a victim of identity theft...

Change all your passwords and get new credit cards and put a fraud alert on your three credit reports...

Equifax
Experian
Trans Union

Make a police report as to your theft with Etrade too...

Michael B.

Airports, coffee shops, universities, outside or nearby other hotspots....that's how....

ID Theft is rampant and those not reported or noticed are worse....

Sniffers are so easy to attain (Www.downloads.com) as well as unsuspecting internet users who check their bank balances at these hotspots....

Encryption is one thing, tokens and https layers within the sockets are another, however once the handshake has occurred, generally no further verification occurs and certainly not on every packet level, nor are the packets sent over government security standard encryption (multi-layer, multi-dimensional verification) standards.....

Sorry, but this is the real world with real foreign based thieves working their way through as many layers of the socket protocols as possible.

Simple has always been better...

The internet has really changed everything....
 
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