I received this email from Choicetrade few weeks ago , is this has anything to do with Penson financial issues ?
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Our clearing firm, Penson Financial Services, will be upgrading to the new Broadridge-powered Brokerage Processing Services (âBPSâ) on November 14, 2011. The new services will improve our processing and reporting capabilities. There will be no action required on your part when this conversion takes place, but you should be especially vigilant if you prefer to mail checks to fund your brokerage account (there is a new address) or if you use check-writing or debit card services (those will be replaced).
As part of this change-over, you will be assigned a new account number on your ChoiceTrade account. This will be important when referring your account when making customer service inquiries or, in certain instances, where you have set up automated check-writing services with another bank source referring your brokerage account number.
After the upgrade takes place, you will have to remember your new account number. You will see this account number prominently displayed on the header of the Web site.
Some other important changes to keep in mind:
New Address for Check Deposits
Effective Monday, November 14, 2011; check deposits should be mailed to:
Penson Financial Services, Inc.
c/o Ridge Clearing & Outsourcing Solutions
1981 Marcus Avenue
Lake Success, NY 11042
ATTN: Anita Basdeo
Check-Writing/Debit Cards
After the changeover, checks and debit cards will be processed by PNC Bank, NA. Existing checks and debit cards will be automatically replaced so you do not have to ask for replacements. New check and debit cards will be mailed out the first week of November. Instructions regarding the usage of the new check and debit cards, as well as destruction of the old will be included in the delivery package.
The current debit card will no longer be useable as of 11:59 PM, on Friday, November 11, 2011. Debit card users may begin to use the new debit card on Saturday, November 12, 2011.
Outstanding (older) customer checks will be honored for thirty days after the conversion. After thirty days, checks presented for payment will be returned âaccount closedâ.
If you currently utilize check-writing and/or debit cards with our ChoiceTrade account, you will receive a new checkbook and/or debit card. Please destroy your current checkbook and/or debit card once you receive the new ones.
We will send a reminder email the week of November 7th regarding the Broadridge upgrade.
If you have any further questions concerning these updates; please do not hesitate to contact ChoiceTrade at (877) 731-9114, or email us at service@choicetrade.com.
We have already planned some great upgrades to our site as a result of this change-over.
Thank you.
The ChoiceTrade Team
"
"
Our clearing firm, Penson Financial Services, will be upgrading to the new Broadridge-powered Brokerage Processing Services (âBPSâ) on November 14, 2011. The new services will improve our processing and reporting capabilities. There will be no action required on your part when this conversion takes place, but you should be especially vigilant if you prefer to mail checks to fund your brokerage account (there is a new address) or if you use check-writing or debit card services (those will be replaced).
As part of this change-over, you will be assigned a new account number on your ChoiceTrade account. This will be important when referring your account when making customer service inquiries or, in certain instances, where you have set up automated check-writing services with another bank source referring your brokerage account number.
After the upgrade takes place, you will have to remember your new account number. You will see this account number prominently displayed on the header of the Web site.
Some other important changes to keep in mind:
New Address for Check Deposits
Effective Monday, November 14, 2011; check deposits should be mailed to:
Penson Financial Services, Inc.
c/o Ridge Clearing & Outsourcing Solutions
1981 Marcus Avenue
Lake Success, NY 11042
ATTN: Anita Basdeo
Check-Writing/Debit Cards
After the changeover, checks and debit cards will be processed by PNC Bank, NA. Existing checks and debit cards will be automatically replaced so you do not have to ask for replacements. New check and debit cards will be mailed out the first week of November. Instructions regarding the usage of the new check and debit cards, as well as destruction of the old will be included in the delivery package.
The current debit card will no longer be useable as of 11:59 PM, on Friday, November 11, 2011. Debit card users may begin to use the new debit card on Saturday, November 12, 2011.
Outstanding (older) customer checks will be honored for thirty days after the conversion. After thirty days, checks presented for payment will be returned âaccount closedâ.
If you currently utilize check-writing and/or debit cards with our ChoiceTrade account, you will receive a new checkbook and/or debit card. Please destroy your current checkbook and/or debit card once you receive the new ones.
We will send a reminder email the week of November 7th regarding the Broadridge upgrade.
If you have any further questions concerning these updates; please do not hesitate to contact ChoiceTrade at (877) 731-9114, or email us at service@choicetrade.com.
We have already planned some great upgrades to our site as a result of this change-over.
Thank you.
The ChoiceTrade Team
"