Well here is the customer response from Tradezero.
"We don't sell your info to anyone so whoever told you that is false. Your order is immedately sent to the market. It could because your trying to short a stock that is going down really fast with a ton of volume."
So in other words shitty software/routing technique?
Yeah, now that I think of it they outright lied in their email response saying they just send my order to the market. Whichever 3rd party they're sending order flow to have delayed my market order more than once.
Says so right on their faq.
How does TradeZero make money if it offers $0 commission?.
Rebates are paid for order flow by various market centers including EDGX, ARCA and NASDAQ.
Tradezero Original response.
Understand that we pass through all orders to the market. We do not hold orders, we do not execute orders in principal, we only pass them thru.
They're trying to clear their own name from any unethical practice and yet they're directly affiliated with the ones who do. How ironic is that?
SEC.gov. Have credible data.
Credible data will be everything. His claim was they were front-running repeatedly. Time and sales would prove it in a heartbeat.
Trades on U.S. exchanges done by members no matter where the broker is located.
The issue isn't the actual loss - it's the front-running.
"The first $1,000,000 fine we levied when I was at CBOE was against Bridge Trading for frontrunning. You say they have done this to you repeatedly and you are fine to flame them, but not to complain.
I wish I had been the whistleblower. He was a new hire on their desk and made one phone call to CBOE market regulation. Took a while, but he earned six figures for the tip."