Thanks for the tips.
Software drivers for keypad are Win 2000 and XP version and new.
USB port recognizes the Xkeys unit. Unprogrammed keys sent to word show up as alpha numeric values, so the connection is working.
When typing to word, some of the programmed keypads do not show up as they were programmed for the macro keystroke, but show up as blank spaces or incorrect values.
If the software is that unreliable, I would opt for programming the keypad in its resident memory, thereby bypassing the macrosoftware and avoiding the software unreliability issue altogether.
Hope that works tomorrow, but I don't really have a clue.