(Note: I have updated my experience with OH beginning in the 4th paragraph, if that doesn't detour you then you must be a masochist. Please do your homework! So far I have found recent reviews at
http://moneyning.com/review/optionshouse-review/)
I trade stocks so I have no experience with their options tools, however, since I trade extended hours, futures information is extremely important AND they do not offer futures info.
Over the last 4 years I have used TD, Scottrade, Etrade, Schwab, Fidelity, OptionsXpress, and OptionsHouse; with the exceptions of Fidelity, Schwab and OptionsHouse, I found that each offered something that excelled above the others. HOWEVER, I have to say, that OptionsHouse is the most pathetic of them all. Although I experienced that every single one of them was deceptive in one way or another, OptionsHouse takes the cake. For me, it is simply not worth it to pay $2.95 a trade when you really canât get the trades you want because of poor execution, mishandling of funds, extremely limited customer service and extended hour trading.
FURTHERMORE, I found that OH âconversionâ and âunjust enrichmentâ by withholding ACH deposits for 3-5 days after they have âclearedâ or by holding your funds for 3-5 days after you request them (disregarding any settlement issues which would delay even further). As far as I am concerned, they are outright crooks.
Did I mention their stock trading tools are so elementary that they are virtually useless?
UPDATE: When I opened the account, I got 100 free trades; with 42 free trades remaining, I withdrew my funds for reasons stated above. However, in April 2010, I decided to give them another shot. Since I hadn't used the account since Dec. 2009, I called to see if the account was still open and active and they said "yes". On April 8, 2010, I utilized their online ACH transfer and initiated an ACH deposit; since we both utilize JP Morgan, OptionsHouse received the funds on April 9, 2010. Then, in an email that I received dated April 12, 2010, at 10:38 p.m. (presumable CDT since they are in Chicago), they tell me that the account will not be "reopened" AND that they will not return my funds until April 19, 2010.
In a nutshell, 1) they had closed the acct. but said it was open, 2) allowed me to do an online ACH deposit, 3) they received my funds on April 9, 2010, 4) now they say the acct. was closed and won't be reopened, AND 5) they won't return my funds until April 19, 2010. SO they use my money, for free, for 10 days! I trade between 10k - 40k shares of C usually several times a day and C has been on the move - you do the math.